1. Collection of Personal Information

• When you apply for our membership services, we may ask you to provide personally identifiable information (“Personal Information”), such as your name, email address, password, gender, date of birth, and telephone number.
• Your Personal Information will be stored in our company’s database and used to provide regular or occasional announcements via email and other communication channels.
• We will register and manage this information in a manner deemed appropriate by our company.

2. Purpose of Use of Personal Information

We will use members’ Personal Information only to the extent necessary to achieve the following purposes:

1. To send email newsletters, discount coupons, and other promotional information from our company and our partner companies.
2. To provide information about campaigns, new products, events, and other updates from our company and our partner companies via email or direct mail
3. To conduct surveys for marketing purposes, such as product and service planning, development, and consumer trend analysis, for our company and our partner companies.
4. To create internal statistical data (such as age and gender distribution).

3. Provision of Personal Information to Third Parties

We do not use Personal Information beyond the scope necessary to achieve the purposes stated above.
If it becomes necessary to use Personal Information beyond this scope, we will obtain the member’s consent in advance.
However, we may provide Personal Information without prior consent in the following cases:

1. When required by law.
2. When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent.
3. When it is particularly necessary to improve public health or promote the sound upbringing of children, and obtaining the individual’s consent is difficult.
4. When cooperation with a national or local government agency, or its contractor, is required by law, and obtaining consent from the individual may hinder the execution of such administrative affairs.

4. Outsourcing of Personal Information Handling

Within the scope necessary to achieve the purposes stated in Section 2 above, we may entrust part or all of the handling of Personal Information to third-party contractors.

Examples include delegating data management to specialized companies for security purposes or providing necessary information to shipping companies for the delivery of prizes or other items.

5. Security Measures

To ensure the accuracy and security of members’ Personal Information, we take the following measures:

1. Implement appropriate information security measures, such as protection against unauthorized access, computer viruses, and other threats, to prevent loss, destruction, falsification, or leakage of Personal Information.
2. Appoint a Personal Information Protection Manager to ensure proper management of Personal Information.
3. Provide employees with regular training on the protection and proper management of Personal Information to ensure compliance in daily operations.
4. When outsourcing the handling of Personal Information, conduct due diligence on the contractor and provide strict supervision to ensure confidentiality and proper management.

6.Disclosure, Correction, Suspension, and Deletion of Personal Information

If you wish to request disclosure of your Personal Information held by our company, we will respond within a reasonable period and scope after confirming your identity.
If you wish to request correction, addition, or deletion of your Personal Information, we will verify your identity and make the necessary changes within a reasonable period and scope if the information is found to be inaccurate.
If you wish to request suspension or deletion of your Personal Information, we will verify your identity and take appropriate action within a reasonable period and scope.

• Method of Request / Contact Information
  For any requests regarding the disclosure, correction, suspension, or deletion of Personal Information held by our company, or for inquiries about our handling of Personal Information, please contact us via email or postal mail at the address below.
• By Email: contact@entertainment-hub-kyoto.com
  By Post:
  Toai Co., Ltd. – “Personal Information Desk”
  Karasuma Building 5F, 85-1 Mikura-cho, Karasuma Nishi-iru, Sanjo-dori, Nakagyo-ku, Kyoto 604-8166, Japan

We will confirm your identity using an appropriate method (e.g., driver’s license, passport, residence card, health insurance card, or seal registration certificate) before providing a written response.
Please note that depending on the nature of your request, it may take some time to process, and a handling fee designated by our company will be charged for written responses.